Emirates Claims Title as First Airline to Cover COVID-19 Expenses!

World’s first airline to offer its passengers free cover for COVID-19 medical expenses and quarantine costs, in a unique assurance when they fly to any destination, in any class of travel.

Krystien Meyers
July 23, 2020 4:56 PM

Emirates Airlines has always been a leading example for airlines around the world, now taking on the title of world’s first airline to offer its passengers free cover for COVID-19 medical expenses and quarantine costs, in a unique assurance when they fly to any destination, in any class of travel.


Emirates customers can travel with confidence, as the airline will cover medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days, should they be diagnosed with COVID-19 during their travel, while they are away from home. This cover is provided by the airline, free of cost to its customers.


HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: 


“Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel. We know people are yearning to fly as borders around the world gradually re-open, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”


This cover for COVID-19 related medical expenses and quarantine costs is offered by Emirates free of cost to its customers regardless of class of travel or destination. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020). It is valid for 31 days from the moment they fly the first sector of their journey. 


This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination. Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates.


Any impacted customer who has been diagnosed with COVID-19 during their travel simply has to contact a dedicated hotline to avail of assistance and cover.


The hotline number, and details of what COVID-19 related expenses are covered, is available on www.emirates.com/COVID19assistance.

Latest Blog Posts