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Lezzet Steakhouse Dubai
Hostess
  • La Mer
  • 0 - 2 Years
  • Not Specified
Hostess|Lezzet Steakhouse Dubai| Posted on 19/03/2021
About the job offer
Welcome guests in a warm and friendly manner.
Ascertains their dining/lodging needs.
Seats guests and manage the seating chart.
Monitors restaurant activity to determine seating and dining flow.
Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Performs opening and closing duties, as needed.
Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Helps fellow team members and other wherever necessary to maintain positive working relationships.
Job Types: Full-time, Permanent
Experience:
hospitality: 2 years (Required)
Work Remotely:
No
Nusr-Et Steak House
Hostess
  • Jumeirah
  • 3 - 5 Years
  • Not Specified
Waiter/Waitresses/Host/Hostesses | Nusr-Et Steakhouse Restaurant | March 2021
We’re looking for new talents who have right to work in EU countries directly to join our service team. Our brand can offer you opportunities to work all around the world!
If you're interested in the brand and think that you're the perfect match, please apply the job below!
Who Are You?
· You're eligible to work in the UAE & have right to work in EU countries
· You have minimum 3 years of experience in F&B or hospitality sector in similar positions
· You have excellent command of written and spoken English
· You’re highly customer-focused and you see any complaint as an opportunity to provide a better experience to your guests
· You can work in a high-paced environment, and you know how to make each guest feel “special” in all circumstances
· You’re mature, patient and confident
· You have a friendly yet professional communication style
· You will maintain high level of teamwork by showing co-operation and support to colleagues in the pursuit of department and restaurant goals
· You're motivated to take personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
Job Types: Full-time, Permanent
Experience:
food & beverage industry: 3 years (Preferred)
Location:
Dubai (Required)
Language(s):
French (Preferred)
English (Preferred)
Paul Café
Hostess
  • Downtown Dubai
  • 0 - 2 Years
  • Not Specified
Hostess | Paul Café | March 2021
Schedules dining reservations and arrange parties or special services for diners and inform the Manager for him to coordinate the needed preparations
Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete
Qualifications
High School Degree
One year of experience in a similar role
Fluency in English
Change and Adaptability: level 1
Commercial Understanding: level 1
Communication Skills: level 2
Cultural Awareness: level 2
Customer Focus: level 1
Initiative: level 2
Teamwork: level 2
Organization: Paul Café
Primary Location: United Arab Emirates-UAE, Dubai, Festival City
Schedule: Full-time
Unposting Date: Ongoing
Restaurant/Hotel
Hostess
  • Barsha Heights
  • 0 - 2 Years
  • Not Specified
Hostess|Media One Hotel |02/02/2021
About the job offer:
We are looking for vibrant & fun Hostess to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other.
This person in their role will be required to:
· Greet the guests and present them with the menu
· Answer the phone, using a personalized greeting and communicate with the guest. Assist them with their queries
· Take bookings for the restaurant/ bar
· Take the food and beverage orders from the guest, whilst taking all selling opportunities
· Escort guests to tables and assist in seating at tables; present menus and handover to the waiter
· Work as part of a team to give guests a ‘go beyond’ experience
· Handle guest complaints that may arise
· Respond positively to guest requests, with a ‘can do’ attitude
· Follow the standards as outlined in the mystery shopper checklist & Play by the Rules Manuals
· Maintain a good communication & relationship between restaurant and kitchen
· Keep all restaurants furnishing clean and polished in accordance with the cleaning schedule
Previous experience in the UAE is preferred
If you think you fit the bill, APPLY NOW!
Restaurant/Hotel
Hostess
  • Palm Jumeirah
  • 0 - 2 Years
  • Not Specified
Front Desk Officer| Waldorf Astoria Dubai Palm Jumeirah |02/02/2021
About the job offer:
A Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will it be like to work for this Hilton Worldwide Brand?
In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.
If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.
What will I be doing?
As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Comply with hotel security, fire regulations and all heath and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments, as necessary
What are we looking for?
Front Desk Agents serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous experience in Front Desk ideally in a luxury of 5 star hotel
Previous experience in Middle East
Working knowledge of a European language or Chinese
Positive attitude and good communication skills both written and verbal
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Luxury hospitality experience in a similar role
European or Mandarin language spoken
What will it be like to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
Other Company
Hostess
  • Downtown Dubai
  • 0 - 2 Years
  • 7000 AED
French Hostess (M/F)| The Hostess Agency | Posted on 27/01/2021
About the job offer:
Hôte/hôtesse événementiel (H/F)
Dans le cadre de l’exposition universelle 2021, qui aura lieu à Dubaï du 1er octobre 2021 au 31 mars 2022, nous sommes à la recherche d’hôtes(ses) événementiel en CDD pour tenir le pavillon de notre agence : The Hostess Agency.
L’exposition universelle a pour but de mettre en avant les nouvelles innovations, créations architecturales, œuvres typiques de son pays et se déroulera cette année à Dubaï, le thème étant :
« Connecter les esprits, créer l'avenir ».
Nous recherchons activement des personnes disponibles pour cette durée de 6 mois, curieux(ses) et souhaitant relever de nouveaux défis. Si tel est votre cas, alors cette offre est faite pour vous !
Vous aurez pour missions de :
Offrir un service toujours professionnel, amical, chaleureux et engageant avec un contact visuel, un sourire et une bonne posture.
Approcher les clients de manière proactive en leur fournissant des détails relatifs au pavillon.
Assurer le bien-être de tous les clients en maintenant un contact proche, convivial et discret.
S'efforcer d'anticiper les besoins des clients dans la mesure du possible et y réagir pour améliorer leur satisfaction.
Observer la propreté et l'entretien du pavillon et le signaler en cas de problème.
Se conformer aux politiques et procédures de santé et de sécurité de l'EXPO DUBAI 2021.
Profil :

Vous disposez déjà d’une expérience significative en relation avec de la clientèle ou de l’évènementiel et vous parlez obligatoirement l’Anglais et le Français. La maîtrise de l’Espagnol, de l’Allemand, du Chinois, du Russe ou de l’Arabe est un plus.
Vous êtes de nature souriant(e), poli(e), discret(e) et vous maitrisez l’écoute active. La maîtrise du PowerPoint, la présentation et l’art de la communication n’ont plus de secrets pour vous ? Alors n’hésitez plus, et postulez dès maintenant en nous envoyant votre CV et votre lettre de motivation.
Salaire : 1568€ (repas inclus) mensuels.
Avantages : Logement; allocation logement ; prise en charge du billet d’avion et du transport jusqu’au site d’exposition ; visa local de résidence et de travail valide sur 6 mois ; assurance maladie à couverture locale.
Lieu : Dubaï, Émirats arabes unis.
Date de prise de fonction : 1er octobre 2021 (arrivée entre le 15/09/2021 et le 20/09/2021.
Horaires : 39h-45h hebdomadaire variable selon les services pouvant démarrer à 8h00 (travail de nuit possible)
Contact : thehostessagencyrecruiter@gmail.com
Other Company
Hostess
  • Palm Jumeirah
  • 0 - 2 Years
  • 8000 AED
The FIVE hotel and resorts | Hostess | Posted on 21/01/2021
About the job offer:
To fulfill the FIVE HOTEL Ideology with the knowledge, skills, and attitude that contributes to creating a unique environment, which will always deliver great experience that, our colleagues and guests will never forget.
Role Overview
Responsible for providing and exceeding customer expectations through high quality and standard of service in our F&B outlets.
Duties and Responsibilities
Maintains complete knowledge of the features, services, rates, and promotions at the restaurant and at the hotel.
Engaging with guests to ensure they're happy with the service.
Act as an escort for VIP guests in the outlet and provide personalized attention
Keeps track of each table (ie. If guests are on the starter, main course, or dessert) and has a good idea when the table will be available again.
Collects guest information (name, email, nationality, area of living) in order to maintain a guest database and nationality mix.
Has knowledge of each reservation and makes necessary arrangements for special requests, birthdays, anniversaries, etc.
Actively sells other outlets if the restaurant is fully booked.
Greets guests in a warm, friendly manner, escorts them to tables and provides menus.
Maintains the highest standard of professionalism, ethics, and attitude towards clients and colleagues.
Must be presentable and have good personal hygiene at all times
Develops strong, productive, professional relationships with guests.
Checks tables as per reservations.
Tend to special Guest needs and requests
To pay attention to client comments and suggestions, immediately take all required corrective measures and send remarks to the Restaurant Manager
To follow Restaurant Manager or Asst. Restaurant Manager instruction concerning control of costs, personal expenses, and charges.
Requirements:
Must be able to read the menu
Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Must be able to clearly communicate guests’ needs to Colleagues, Managers, etc.
Must be able to hear well in a loud environment in order to answer the telephone and respond to guest requests
Possess vibrant attitude and amicable personality
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
An appetite for learning
Flexibility to work a variety of shifts
6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing, and positive
Must be able to assist Guests and possess great guest relations skills
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone
Ability to work flawlessly and effortless under stress and pressure
Host/Hostess top skills & proficiencies:
Customer Service
People Skills
Professionalism
High Energy
Multitask
Thoroughness
Planning
Teamwork
Attention to Detail
Verbal Communication
Organized
Flexible
Attractive salary and benefits offered for the right candidate. Shortlisted candidates will be contacted.
Please apply online with your CV urgently
Other Company
Hostess
  • Downtown Dubai
  • 0 - 2 Years
  • 10000 AED
Q Food and Beverage Group | Hostess | Posted on 21/01/2021
About the job offer:
Welcoming and warmly greeting the guests upon arrival, addressing them by name whenever possible.
Escorting the guests to tables that best serve their wishes, in a timely manner.
Filling the restaurant.
Quick seating guests.
Maintaining complete knowledge of all our foods and beverages, outlets, services, and hours of operation.
Interacting with the guests while walking them to their tables.
Ensuring that everything that the guests will need is in order and clean.
Greeting, estimating wait times, and handing pagers to the guests whenever we are full.
Monitoring guests’ waiting list.
Updating open and dirty tables.
Informing the bussers about dirty tables.
Helping the bussers with the cleaning and setting up of dirty tables when necessary.
Informing the guests of the range of our pagers.
Paging, showing gratitude for waiting and seating the guests when we have a table for them.
Providing a menu for the guests and explaining the specials to them.
Regularly checking the reservation book for next meal reservations.
Scheduling reservations in advance for the guests.
Answering guests’ questions accurately and politely.
Answering phone calls within 3 rings or less, in a polite manner.
Bidding farewell to the guests as they leave.
Ensuring effective and fast delivery service by the servers.
Inspecting the dining facilities and ensuring proper maintenance.
Ensuring that guests are being attended to on time.
Ensuring that guests receive quality service.
Training new and existing staff and managers.
Accepting guest's complaints and feedbacks.
Helping the guest fall in line when we are on a wait.
Showing the guest where to seat or hang around while waiting for their tables.
Handing menus to guests that are waiting for their tables, so that they can decide what to have before their table is ready.
Doing side-works during and at the end of each shift, such as menu sweep, menu wipe, refilling the silver trays, cleaning high chairs, restroom check, pager inventory, and updating the servers’ map.
Showing the guests to the restroom.
Doing restroom checks and informing the steward when it needs to be cleaned.
Updating and loading the floor plan.
Ensuring that all the guests’ requirements are timely met.
Introducing the guests to their servers.
Attending basic food safety and work safety training programs