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Zafran Dubai
  • Dubai Marina
  • 0 - 2 Years
  • Not Specified
Job Description
As a hostess you will be responsible to cheerfully greet guests, take them to their table and provide them with a menu. The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant and hence a pleasant personality is most important.
Key Accountabilities
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Restaurant area, provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests such as elderly guests and children.
Observant to Guests’ needs throughout dining experience to ensure they receive high quality service.
Knowledge, Skills & Experience
Undergraduate/Master’s Degree.
English – Mandatory
Arabic – Beginner / intermediate
Job Experience
2-6 years of experience.
Basic MS office, Excel skills and PPT
Customer Service.
People Skills.
High Energy.
Zero Gravity
  • Dubai Marina
  • 0 - 2 Years
  • Not Specified
About The Role
An opportunity has arisen for a Bartender to join Food & Beverage Service Team in Zero Gravity. The main duties and responsibilities of this role:
Take orders from customers and Waiter/Waitress in a timely, professional and friendly manner
Mix ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to Beverage Recipes
Serve alcoholic & non-alcoholic beverages according to defined standards
Collect money for drinks served and process financial transactions according to Jumeirah International cashiering procedures
Order liquors and supplies utilizing the FBM system
Arrange bottles and glasses attractively and slice and pit fruit for garnishing drinks
Replenish bar snacks such as chips, pretzels, and nuts
Ensure that all stock is established as per par levels and stored according to Jumeirah International Food Hygiene Standards
Ensure that the mise-en-place of the bar i.e., condiments, tray cloths, cocktail napkins, etc. are ready for service as per the requirements of the individual outlet and expected business level requirements prior to opening
Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures
Maintain complete knowledge of cocktails, beverages, and wines to advise the guests and colleagues when necessary
Undertake opening, closing & cleaning tasks as detailed on checklists
Coordinate with Stewarding to ensure equipment and bar area is kept hygienically clean and tidy at all times and sufficient glassware is available for the levels of business
Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in a designated storage area
Display a responsible attitude towards the service of alcohol to ensure minors are not served and intoxicated guest are politely refused service
About You
The ideal candidate for this position will have the following experience and qualifications:
At least 2 years’ experience as a Bartender in a Nightclub Bar/Restaurant
You must able to communicate effectively in English, additional languages are desirable
You will also be a team player with effective analytical skills
Good interpersonal and customer serviceability
  • Dubai Marina
  • 0 - 2 Years
  • Not Specified
Job responsibilities will include, but not limited to the following:
Coordinate the orderly workflow of the dining room to ensure quality service. Greet guests promptly and courteously. Ensure that guest checks are handled accurately, efficiently and in compliance with Marriott policy and procedures. Ensure adherence to quality expectations and standards.
Answer telephones according to the standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials.
Complete special projects (menu changes, signage, etc) as instructed.
To be fully conversant with all Food and Beverage policies and procedures.
Able to work any shift that is assigned to him/her by Management or Supervisor
Perform any other duties that may be assigned to him/her.
Reports and handles all complaints, concerns or special requests of guests.
Work harmoniously and professionally with co-workers and supervisors.
Ensure to comply with the grooming standard.
To move into this position you should have
Tenure in current position minimum one year
Must have at minimum 6 months experience in the position, more experience preferable
Excellence in communication skills, fluency in English and preferably another Russian speaker.
Food and Beverage knowledge
Personality: Warm, welcoming, smiling and pleasant
Take initiatives, self-confidence
Customer service orientation, build a relationship and take ownership
Share best practice and support for any change
Good computer skills.
  • Dubai Marina
  • 0 - 2 Years
  • Not Specified
Arranges tables, chairs, plates and table settings as prescribed.
Obtains current information regarding soup of the day and lunch special, as well as menu items not available for the day.
Receives, smiles, greets and ushers guests to the table.
Presents menus and answers all questions regarding food and drink items.
Removes excess table settings when customers are seated.
Takes and repeats customers’ orders and helps in selecting food items as necessary.
Suggests and promotes specialty of the house, promotions and seasonal products.
Makes sure orders are served promptly to customers and attends to additional orders and requests.
Clears dirty dishes and merchandise additional menu items, including dessert, coffee, tea, etc.
Presents guest checks or chits receives payments and remits payments to the cashier.
Cleans tables and refilling water pitchers and ice buckets. Resets the table as needed.
Maintains cleanliness in the dining area.
Attends to customers’ needs, requests, suggestions, inquiries, and complaints.
Prepares, cleans, and maintains the waiter station and dining area.
Handles minor customer complaints, and refers major complaints to the Dining Supervisor.
Replaces and refills condiments.
Assists in conducting an inventory of utensils.
Performs other duties as assigned.
To ensure accurate cash, credit card, and voucher management in accordance with policies and procedures
Candidate Criteria
Candidate should have at least 2 years' experience working with a well known Indian Restaurant/ 5-star hotel.
Good communication skills.
Passion for customer service.
Available to join immediately
Itsu Dubai
  • Dubai Marina
  • 0 - 2 Years
  • Not Specified
ITSU is looking for the next enthusiastic and outgoing front of house individual to join our incredible team.
The candidate we are searching that Provide excellent customer services
Always strive towards best customer satisfaction
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/regulations and all customer service guidelines
The Hideout Dubai
Marketing Executive
  • Dubai Marina
  • 3 - 5 Years
  • Not Specified
The Hideout Dubai is looking for a creative marketing and promotions manager for a busy Party bar and club in Dubai marina. You will need experience in Late night venues and expect your marketing and promotions expertise to be tested.