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Restaurant/Hotel
Hostess
  • Barsha Heights
  • 0 - 2 Years
  • Not Specified
Hostess|Media One Hotel |02/02/2021
About the job offer:
We are looking for vibrant & fun Hostess to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other.
This person in their role will be required to:
· Greet the guests and present them with the menu
· Answer the phone, using a personalized greeting and communicate with the guest. Assist them with their queries
· Take bookings for the restaurant/ bar
· Take the food and beverage orders from the guest, whilst taking all selling opportunities
· Escort guests to tables and assist in seating at tables; present menus and handover to the waiter
· Work as part of a team to give guests a ‘go beyond’ experience
· Handle guest complaints that may arise
· Respond positively to guest requests, with a ‘can do’ attitude
· Follow the standards as outlined in the mystery shopper checklist & Play by the Rules Manuals
· Maintain a good communication & relationship between restaurant and kitchen
· Keep all restaurants furnishing clean and polished in accordance with the cleaning schedule
Previous experience in the UAE is preferred
If you think you fit the bill, APPLY NOW!
Restaurant/Hotel
Bartender
  • Barsha Heights
  • 0 - 2 Years
  • Not Specified
Bartender | Media One |01/02/2021
About the job offer:
We are looking for a Bartender to join our award-winning team. The Bartender will be expected to control and manage their section in the restaurant and react promptly to any issues or complaints in accordance with company guidelines. They must ensure that excellent quality and a ‘go beyond’ service is delivered to all guests.
In line with our mission & values we are looking for the following person:
Will ‘Go Beyond’ the ordinary for guests, colleagues and the M1 team - to give more than is expected
Is polite and professional in any situation where the image or reputation of the hotel is involved
Maintains a high standard of personal hygiene, uniform and body language in order to add a sense of style
Demonstrates an enthusiastic attitude and works as part of the Media One Team; even when there are additional duties
Provides a personalised service to all guests at Media One Hotel
Encourages positive feedback through GSS and online reviews
Committed to maintaining a safe working environment for guests, enthusiasts and suppliers, by understanding fire safety and emergency procedures
Ensures that all activities are carried out honestly, ethically and within the parameters of the UAE law
Respects all individuals, fellow enthusiasts and guests alike
Creates a fun working environment to build a positive morale and team spirit
Role Key Objectives
Giving every guest in the venue full attention, reception and best possible care
With a friendly and courteous attitude, he/she supports and maintains the good reputation of the hotel
Executes all bar mise-en-place duties and responsibilities as directed on time, according to the outlet standards
Engages in beverage preparation and service delivery as per the outlet standards and sequence
Has thorough knowledge of the drink list and wine list and is able to respond to guest inquiries
Ensures that guest expectation are met or exceeded by providing an efficient, friendly and attentive service
Takes food orders for bar guests and in the absence of the waiter/ waitress
Follows the opening procedures to ensure a smooth operation
Closes the bar according to the closing checklist, ensuring a high level of cleanliness in line with standards
Maximizes revenue in the outlet by implementing up-selling procedures
Maintains beverage par stocks and places order accordingly
Helps maintain standards of cleanliness
Follows the standards for Micros operation & cash handling
Comply with all beverage regulations and hotel policy on responsible beverage service
If you think you fit the bill, you should definitely apply and send us your CV.